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Design Thinking & Innovation

We utilize best practices of human-centered design to help companies improve or transform internal processes, design new customer service offerings and more.

Case Studies

What People Are Saying…

“Your workshops on human-centered design have propelled us to make real, deep changes in existing programming in exciting and innovative ways.”

— Wayne Scott, Former Manager of Organizational Development and Learning, Multnomah County, Oregon

“We spend a lot of time designing the bridge, but not enough time thinking about the people who are crossing it.”

— Dr. Prabhjot Singh, Physician & Health System Designer

“ It’s not ‘us versus them’ or even ‘us on behalf of them.’ For a design thinker it has to be ‘us with them'.”

— Tim Brown, CEO and President of IDEO

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+ MORE FROM DRAWBRIDGE

The Drawbridge team can facilitate a service design workshop with your team — or we could teach your organization the methodology. Give us a call to learn more